Shipping policy

Shipping & Delivery

Enjoy free shipping across South Africa on all orders.

• Processing: Orders are processed within 2–4 business days (tracking sent via email/SMS).

• Delivery Times:

  • Major Cities: 2–5 business days

  • Outlying/Rural Areas: 5–7 business days

Exchanges Only (No Refunds)

We do not offer refunds once an order is placed. We only offer exchanges if your item arrives damaged, defective, or incorrect.

Eligibility for Exchange

• You must contact us within 3 days of delivery.

• Items must be unused, in original packaging, and in resaleable condition.

How it works: Once your exchange is approved, we will provide return instructions and ship your replacement as soon as we receive the original item.